⚙️Setup & Integration

How do I integrate Suby with my Discord group?

Follow our step-by-step onboarding guide here (it only takes 5 minutes!).

Do users need a crypto wallet to subscribe?

Yes, they need a wallet and crypto to complete their subscription. We recommend Rabby Wallet, Phantom, Metamask, Coinbase Wallet, or Trust Wallet.

Can I customize subscription tiers?

Yes! You can set different pricing plans (e.g., weekly, monthly, quaterly, yearly) and choose which roles each plan unlocks.

Can I add multiple subscription plans to my Discord server with Suby?

Yes! Simply follow the fourth section of our onboarding guide here, it only takes 5 minutes!

Can I delete a subscription plan?

Yes! Just go to your Suby dashboard and click on "Cancel". The payment link will be removed from your subscription channel on Discord, and all associated reminders will be canceled. Important: Please make sure to manually remove any roles associated with this plan from your Discord server.

Can I modify a subscription plan?

Yes! Just go to "Plan" on your Suby dashboard and click the edit icon. A new section will appear with the editable fields.

How do reminders work?

Each day, we check which subscribers are due for renewal based on the end of their subscription period (weekly, monthly, yearly, etc.), and send them a reminder with a unique link to manually renew their subscription.

If they haven’t resubscribed within 48 hours, their role is removed, and we send them another link to resubscribe and regain access to their role.