Payout History & Timing

You can track all payouts in your Suby Dashboard → Payouts. For each payout, you’ll see the status, amount, destination wallet/network, the payments included, and the expected payout date.

Settlement vs. payout delay (what’s the difference?)

Settlement is the time it takes for a payment to be fully confirmed and finalized on the underlying rail.

• Card payments: settlement includes steps like authorization, capture/clearing, and fiat → USDC conversion through our partners before funds are ready to be paid out.

• Crypto payments: settlement is simply the on-chain confirmation (once confirmed, funds are received).

Payout delay is an additional holding period applied after settlement for card payments, based on your plan.

Payout delay (card payouts only)

For card payments, payouts are subject to a holding period before funds become available. This delay helps us protect the platform, our partners, and merchants from chargebacks and fraudulent activity. If you’re not on Standard or Business, card payouts default to a 15-day payout delay. To get faster payouts, you can upgrade your plan anytime in your Dashboard.

Plan	Card payout delay (after settlement)
Business	min 3–5 days
Standard	min 7 days
Free	min 15 days

How payouts work (example)

Let’s say you’re on the Standard plan (7-day payout delay).

• A customer pays $100 by card on April 1

• The payment is first settled by the card network

• After settlement, the funds enter a 7-day holding period

• On April 8, the transaction becomes eligible for payout

If multiple transactions become eligible during the same period, they are grouped together and paid out in a single payout.

Crypto payments are not subject to payout delays: once the transaction confirms on-chain, funds are received instantly.