Understand Your Fees

Suby is designed to keep pricing transparent and predictable. All fees are clearly defined, automatically applied, and fully visible in your dashboard.

This section explains how fees work for card payments and crypto payments, and when they are deducted.

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Card Payment Fees

For card payments, Suby applies a percentage-based fee plus a fixed fee per transaction, depending on your plan.

Card payment fees are deducted at payout time. This means:

• The full payment amount is first captured

• Fees are then deducted when funds are paid out to you

• Your payout reflects the net amount after fees

This model ensures cleaner accounting and aligns with traditional card payment flows.

Fee Type	Free Plan	Standard Plan	Business Plan
Card Payments	4%	4%	4%
Card Payouts	4% + $0.50	2.5% + $0.35	1% + $0.27
Chargeback Handling	$25 per dispute	$25 per dispute	$25 per dispute
Representment (if eligible)	$40 per case	$40 per case	$40 per case
Card Account Updater	$0.30 per update	$0.30 per update	$0.30 per update
Network Tokenization	$0.20 per token	$0.20 per token	$0.20 per token

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Crypto Payment Fees

Crypto payments use a percentage-based fee only, depending on your plan.

For crypto payments:

• Fees are applied directly on-chain

• The fee is deducted at execution time via smart contracts

• You receive the net amount immediately after the transaction is confirmed

There are no fixed fees on crypto payments.

Fee Type	Free Plan	Standard Plan	Business Plan
Crypto Payments	3%	1.5%	0%

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Fee Visibility & Transparency

All fees are fully transparent and accessible in your dashboard:

• Per-transaction fee breakdown

• Net amounts received

• Payout-level summaries

This allows you to easily track costs, reconcile payouts, and monitor performance across payment methods.

Transactions Section with Net Amount per Payment

Payout Details with Product Price & Net Payout

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Why Fees Differ Between Card and Crypto

Card payments involve traditional payment networks, issuing banks, and dispute handling processes, which introduce fixed and variable costs.

Crypto payments are settled directly on-chain, enabling simpler fee structures and lower overall costs, especially at scale.

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Key Takeaways

• Card fees are applied at payout

• Crypto fees are applied on-chain via smart contracts

• All fees are visible and traceable in the dashboard

• No hidden fees