⚙️Setup & Integration

How do I integrate Suby with my Telegram group?

Follow our step-by-step onboarding guide here (it only takes 5 minutes!).

Do users need a crypto wallet to subscribe?

Yes, they need a wallet and crypto to complete their subscription. We recommend Rabby Wallet, Phantom, Metamask, Coinbase Wallet, or Trust Wallet.

Can I customize subscription tiers?

Yes! You can set different pricing plans (e.g., weekly, monthly, yearly) and choose which roles each plan unlocks.

Can I add multiple subscription plans to my Telegram group with Suby?

Yes! Simply follow the fourth section of our onboarding guide here, it only takes 5 minutes!

Can I modify a subscription plan?

Yes! Simply go to your Suby dashboard and click on "Modify". You can update the price, the recurrence, and the accepted token. The payment link will be automatically updated in Suby bot on Telegram, and all reminders linked to this plan will be updated as well.

Can I delete a subscription plan?

Yes! Just go to your Suby dashboard and click on "Cancel". The payment link will be removed from Suby bot on Telegram, and all associated reminders will be paused.

How do reminders work?

Each day, we check which subscribers are due to pay based on the end of their subscription period (weekly, monthly, yearly, etc.).

• If the user subscribed with USDC, we automatically try to charge them.

• If they subscribed with ETH or can’t be charged automatically (low allowance or insufficient balance), we send them a reminder with a unique subscription link to renew manually.

If they haven’t resubscribed within 48 hours, their access is removed, and we send them another link to resubscribe and regain access to their role.